FAQs2024-02-20T18:06:17+00:00

FAQs

Please find frequently asked questions below. If you don’t find your question, please feel free to reach out to us.

Can we bring our own food & drinks?2024-02-20T17:58:25+00:00

Yes.  Please bring your own beverages, alcohol, and food.

Can I bring my own cooler?2024-02-20T17:58:52+00:00

We provide complimentary cooler, ice, and bottled waters.  We have plenty of room to accommodate your own cooler as well.

Can I bring alcoholic beverages?2024-02-20T17:59:17+00:00

Yes!  BYOB.  Beer, wine, & liquor is permitted.

Is there a bathroom on the boat?2024-02-20T17:59:48+00:00

No. We can stop at a sandbar or restaurant if needed.

Can I bring my dog?2024-02-20T18:00:07+00:00

Yes!

Can we tip our Captain?2024-02-20T18:00:48+00:00

Yes, the Captain relies on your generosity as part of his wage.  15-20% is customary.  Venmo and Zelle can be used.  Cash is much appreciated and preferred method.

How early do I arrive?2024-02-20T18:01:06+00:00

Please arrive at least 15 minutes before you are scheduled to depart.

Where do I park?2024-02-20T18:01:27+00:00

Free public parking is available at all of our listed pick-up spots.

What is the refund policy?2024-02-20T18:01:58+00:00

If weather conditions are not favorable and/or safe, we will do everything we can to reschedule for a time that works for you.  If we cannot reschedule, your money will be refunded.

What is the cancelation policy?2024-02-20T18:02:41+00:00

Bookings are fully refundable if canceled 48 hrs prior to reservation.  We reserve the right to cancel at any time due to weather, safety, or mechanical issues.  If your excursion is canceled, we will do everything we can to reschedule for a time that works for you.  If we cannot reschedule, your money will be refunded.  For weather related issues, we may delay the schedule departure time to let a rain shower move on.

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